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United Way's 2-1-1
of Western North Carolina

United Way’s 2-1-1 of WNC is a community service information line that links people to health and human services in Buncombe, Henderson, Madison and Transylvania counties. 2-1-1 service is free, confidential and available 24/7 to speakers of all languages. Whether you want to find or give help, trained referral specialists are available to answer your call and identify the right resources for you.

Search over 2,000 health and human service programs in 2-1-1's online community resource database by clicking the "Access the 2-1-1 Database" button.  Call 2-1-1 or visit the online database today to get connected and get answers. Services include housing, food, medicine, transportation, support groups, money management, legal assistance, counseling, health care, recreation, donations and much more.

About 2-1-1

Every hour of every day, people in our community are searching services, from substance abuse treatment to care for a child or aging parent. With thousands of community agencies providing health and human service programs, finding your way through this maze can seem insurmountable. Where do you start? With 2-1-1.

Click here for 2-1-1's national and local history.

Click here for the 2-1-1 Inclusion Policy. Inclusion in the 2-1-1 database does not imply endorsement, recommendations or ratings by United Way's 2-1-1 of WNC or its employees and affiliates.

Click here for instructions for updating agency and program information through 2-1-1’s online database. 

Click here for managing groups.

Do you have questions about community resources?

Does your agency’s database listing need an update?

Would your group like to receive training from 2-1-1?

Would you like us to speak to your business or community group?

Are you looking for information about community needs?

E-mail us at: 211info@unitedwayabc.org or call us at
2-1-1.

United Way's 2-1-1 of WNC
50 South French Broad Ave., Asheville, NC 28801

Helpline: 2-1-1,
828-252-4357 or toll free: 1-866-401-6342

Deaf or hard of hearing?  Dial 7-1-1 for NC Relay.

Office Telephone: 828-255-0696
Fax: 828-236-3848
Email: 211info@unitedwayabc.org

2-1-1 Helps People

After being told she was ineligible for service by a local transportation provider, Mary called 2-1-1 to find out who could help her get to her medical appointments.  

She was previously able to walk far enough to get to the City bus stop which was more than a mile from her home, but her disabilities made it very difficult and sometimes impossible to do this on a regular basis.

2-1-1 was able to advocate on Mary’s behalf and as a result she was found to be eligible for service and was able to sign up for reliable transportation to her medical appointments.