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Greetings!
United Way's 2-1-1 of WNC's e-newsletter is a resource for
you. We provide this as a way to keep in touch, highlight local
health and human service initiatives, promote information and referral
tools for serving your clients, gain your feedback, and strengthen our
community partnerships.
If you have information to include in this newsletter, or
have questions or comments, please feel free to contact us. The
information in our free e-newsletter is meant to be shared. Please
forward and encourage your colleagues and friends to sign-up.
We hope you find the information useful, and we look forward
to hearing from you.
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Do you know your "N11s"?
N11s are abbreviated dialing numbers that allow access to special
services.
- 2-1-1: Community Service
Information*
- 3-1-1: Municipal Government
Services (in some cities)
- 4-1-1: Directory Assistance
- 5-1-1: Travel, Traffic &
Road Information
- 6-1-1: Telephone Repair (on some
carriers)
- 7-1-1: Telecommunications for
the Deaf & Hard of Hearing
- 8-1-1: Call Before You Dig Pipeline
Awareness
- 9-1-1: Emergency - Police, Fire
& Rescue
*2-1-1
is currently available to about 80% of the population of the United
States. To find a local 2-1-1 service, visit www.211us.org.
0-1-1 and 1-1-1 are used for other telephone routing purposes and are
not available as N11s.
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2-1-1 Photos
Add
to Our Collection!
You
may have seen our growing collection of 2-1-1 photos in last year's annual report or on
our facebook page.
Have you seen a 2-1-1 out in the world? You can help us grow our
collection by adding a submission! Just snap a photo, and email it
to 211info@unitedwayabc.org.
We saw this one in Brevard, just outside the Comporium offices after a
2-1-1 meeting. Keep your eyes open... you never know when you'll
spot one!
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Resource Spotlight:
Intake/Assessment
for Mental Health
and Substance
Abuse Services
Do you know where to turn when you or a loved one are in need
of psychiatric services or substance abuse treatment? Western Highlands
Network may be able to help.
Western Highlands Network is a state-designated local
management entity, a managing agency that provides services for people
with mental illness, developmental disabilities, and substance abuse, and
acts as a gatekeeper to those services. When Western Highlands is
contacted by a potential consumer, a clinical specialist evaluates the
person's needs, assesses payment sources (whether insurance, out of
pocket, or public funds) and then refers the consumer to a provider of
their choice for therapy and other direct services. While Western
Highlands does not provide direct services itself, its access unit is
available 24/7 to connect people with services, including crisis
intervention.
Learn more about Western Highlands Network intake services
by viewing their 2-1-1 database listing here or visiting
their website.
Information about services in other parts of the state is
available on the website of the
North Carolina Division of Mental Health, Developmental Disabilities and
Substance Abuse Services.
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